There really is no easy answer for whether your alarm system will work over a VoIP line, but we will do our best to help you figure it out. The good news is that many alarm providers, including GeoArm are compatible with security systems communicating using a VoIP line.
Alarm systems with telephone dialers were made to use traditional POTS lines. They make a telephone call to a reciever which translates tones that your control panel is making into alarm signals. With a VoIP line, sometimes the quality of the connection, while fine for human communication, can alter the signals coming from your alarm system enough that the reciever will no longer get a valid alarm signal.
There are, however, some VoIP services that are better than others. Our reasearch has shown that Comcast Digital Voice, AT&T Uverse, as well as Time Warner Cable, Cablevision, Charter, Cox, Bright House Networks, and other VoIP providers that use independent networks are significantly more reliable than general VoIP providers such as Vonage and Magic Jack. GeoArm is confident that these VoIP services will provide successful communication between your alarm system and our Central Station.
Other large alarm companies such as ADT have recently followed suite by realizing that certain VoIP providers service is reliable for alarm signals. VoIP customers who use Vonage or other VoIP services that use the public internet should be cautious. GeoArm offers IP and Cellular Alarm monitoring from $12 and $20 per month. This is often less than the cost of keeping a traditional POTS line just for the alarm monitoring service, and is a small price to pay for assurance that your security system will be able to communicate with central station operaters in the case of an emergency. GeoArm also has a wide range of cellular alarm communicators that you can add to your sercurity system.
All VoIP customers who use that service for their alarm monitoring should make sure that their VoIP installation is equipped with a backup battery so that in the event of a power outage, your security system will not be disabled. GeoArm recognizes that VoIP is the future of home phone service, and we are standing with our customers to provide the best in VoIP alarm monitoring service. If you have recently switched to VoIP service, make sure that you have tested your alarm system and know that it is still communicating properly with the central station.